Hotel 81 Tristar - Singapore

It is hard to find anything like about this Hotel. There is a large sunny swimming pool from which some people might find it possible to forget for a short time the miserable nature of the hotel itself. There was wired Internet access which worked well. Also to be fair, the rooms are larger than average for the price.

Where does one start The rooms (and I was shown three more after rejecting the first out of hand) are in a miserable state of cleanliness and repair. The wall mounted air conditioning controllers had all been vandalised. The Ac unit in the first room making a wheezing clanking noise. The one in the room I eventually chose (I would've walked straight out had it not been 11 PM at night) had the entire front missing but was otherwise working. The bathroom was a disgraceful state. It was smelly (as were the bathrooms in the other rooms) and there was black mould growing in most of the nooks and crannies around the bath. The paint on the ceiling was discoloured, bubbled and flaking with damp patches. The fridge came complete with black mould. There is no restaurant off food facility whatsoever. There is a 24-hour food centre on the corner of the block, and if Tom Yam or noodles take your fancy for breakfast you are fine. If a western style breakfast is your normal fare your out of luck. The hotel 81 TriStar could be a very nice hotel. The rooms are very spacious but are just incredibly shabby. It needs to be completely refurbished before I would ever want to stay there again.

I stayed in the Family room and it was spacious. Easy to find halal food as plenty of food operators as well as near to Geylang Serai market. Quite near to MRT Paya Lebar as you can walk within 10 minutes to reach the station. Will definitely go there again.

I am able to book on line. Our bags can be kept at the storage room although we can not check-in yet. But the staf did not tag our bag. That is the worst service because anybody can take our bag. Hope to improve on that. Sometimes the reception is only one person and we have to wait for our keys if there is guest to check-in. Please give 2 waste paper basket at each room one in the toilet and one in the room.Overall everything is ok. I am happy with Hotel 81 Tristar.

I loved the variety of delicious food available withing walking distance.

The bathroom / shower curtains stank of cigarette smoke and the linen wasn't very clean.

The family room is big. There is also a swimming pool. We can use the wifi for free. The staff in the reception are professional and nice.

The least we like is the location. It is ten minutes walk from nearest MRT station. It is just ok for those who like walking.

This hotel is nearby to shopping mall. We didn't have to take taxi to go there.and most importantly, it's near and easy to find halal and malay foods.

Should prepare for breakfast voucher.

the free wifi.

some staff ok but some not ok... some room, especially 4th floor does not have wifi connection. it does have but somehow it doesn't connect until I move to 3rd floor. There are some late night transit guests. Perhaps the transit guest need to be separated from non transit guest. I have experience this everytime I stayed here.

The pool is suitable for children under 12 years old.

The proximity to the wonderful food of Geylang and Joo Chiat and the availability of a swimming pool.

Electrical items are often broken, the rooms a bit unclean and the linen inadequate.

The close proximity of 'local' street food stalls and the MRT. The hotel's swimming pool.

The bed sheets need to be larger (to fit the matress properly).

Our bed was extremely uncomfortable and the sheet was not big enough to cover the bed so kept slipping off each night. Also we had ants in our room and when we reported it the staff just laughed.

Good and big size room and the price is reasonable compare to other city hotels.

Although we were on the top floor, we were disturbed by the noise and events taking place on the street. We were unable to sleep due to the noise and the heat as the air-condition system was not working. We could not even open the windows to get some cool air. The electrical wire were dislodged from the wall which stopped the telephone and lights from working. I have to use my mobile phone to speak to the receptionist in the hotel. The room contained bad smell, either from someone smoking previously or not cleaned properly. There were dust under the chair and cupboard and the whole place was dirty. The Wire for computer was in the wrong place and we have no table or surface to work on. The bed was too short for my son who is 6' tall

Location near Geylang serai. Room was cleaned reliably.

The presence of empty condom boxes in the room was a bit off-putting. Guests who appeared to be utilising ladies of the night.

The location of the hotel and the nice swimming pool area.

I would like to be able to use WiFi internet in the room.